azjili Terms & Conditions

By accessing the azjili platform — whether via desktop browser, mobile browser, or any other permitted access method — you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms & Conditions in their entirety, together with the Privacy Policy and any additional rules, guidelines, or terms applicable to specific games or promotions offered on azjili.

These Terms & Conditions apply to all services offered by azjili, including but not limited to live dealer casino games, slot games, bingo, sports betting via W Live, loyalty program participation, bonus redemption, and all account-related services.

azjili reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. It is the Player's responsibility to review the current version of these Terms & Conditions periodically. The date of the most recent revision appears at the top of this page.

Access to and use of the azjili platform is strictly restricted to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age — the minimum legal age for participation in casino-style online gambling in the Philippines.
• You are accessing azjili from a jurisdiction where online gambling is not prohibited by applicable local law.
• You are not acting on behalf of another person or entity for the purpose of gambling on this platform.
• You are not a current employee, contractor, or immediate family member of any employee or contractor of azjili or its affiliated entities.
• You have not previously been self-excluded from azjili or had your account permanently closed for terms violations.

azjili takes its age verification obligations seriously. The platform employs KYC (Know Your Customer) identity checks and may request government-issued identification at any stage of your account lifecycle to confirm that you meet the minimum age requirement. Any Player found to be under 21 years of age will have their account immediately suspended, all pending withdrawals cancelled, and any remaining balance returned in accordance with applicable regulations.

To access the full range of azjili services, you must create a registered account. When registering, you agree to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. Providing false or misleading registration information constitutes a material breach of these Terms & Conditions.

Each individual is permitted to hold only one (1) active account on azjili at any given time. The creation of duplicate, multiple, or shared accounts is strictly prohibited. azjili reserves the right to merge, suspend, or permanently close any accounts identified as duplicates, and any balances or winnings associated with duplicate accounts may be forfeited at azjili's sole discretion.

You are solely responsible for maintaining the confidentiality of your account login credentials. azjili will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to secure your credentials. If you suspect that your account has been accessed without your authorization, you must notify azjili support immediately.

Account registration and use of the azjili platform is for personal, non-commercial use only. Commercial exploitation of any azjili service — including but not limited to data scraping, automated betting systems, or third-party agent activity — is strictly prohibited.

azjili supports deposits and withdrawals via the following Philippine payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be introduced or removed at azjili's discretion. Current available methods are displayed within the Player's account dashboard at all times.

All transactions on azjili are conducted in Philippine Peso (PHP / ₱). Minimum and maximum deposit and withdrawal amounts apply and are displayed within the cashier section of your account. These limits may vary based on the Player's account tier and verification status.

Withdrawal requests are subject to identity verification. Players who have not completed the KYC process may be required to submit valid Philippine government-issued identification before any withdrawal is processed. azjili aims to process verified withdrawal requests within the timeframes stated in the cashier section, though processing times may vary depending on the selected payment method and banking institution.

• Players may only withdraw funds to a payment method they have previously used to make a deposit, unless otherwise approved by azjili support.
• Withdrawal requests will be reviewed for compliance with these Terms & Conditions, including bonus wagering requirement completion, prior to processing.
• azjili reserves the right to request additional verification documentation for any withdrawal request at its sole discretion.
• Funds deposited to azjili must not originate from illegal or unlawful sources. azjili complies with applicable anti-money laundering regulations.

azjili offers a range of bonuses and promotional incentives to eligible Players, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty tier rewards. All bonuses and promotions are subject to the specific terms applicable to each offer, which will be displayed at the time of the promotion.

General bonus terms applicable to all azjili promotions unless otherwise specified include:

• All bonus funds are subject to a wagering requirement before they or any associated winnings can be withdrawn. The applicable wagering multiplier is stated in the individual promotion's terms.
• Bonuses are credited to the Player's bonus balance and cannot be withdrawn until wagering requirements have been fully met.
• Bonuses must be used within the validity period specified in the promotion. Expired bonus funds will be removed from the Player's account without notice.
• Only one bonus promotion may be active per Player account at any given time unless explicitly stated otherwise in the promotion terms.
• azjili reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

Bonus Abuse Policy: azjili actively monitors for bonus abuse, including but not limited to the use of multiple accounts to claim a single promotion, wagering patterns designed to exploit bonus structures, and collusion with other Players. Any Player found to be engaging in bonus abuse will have their bonus balance and associated winnings forfeited, and their account may be permanently suspended.

All games available on the azjili platform — including live dealer casino games, slot games, bingo, and sports markets — are governed by individual game rules that are accessible within each game interface. Players are responsible for familiarizing themselves with the rules of any game before placing a wager.

In the event of a technical malfunction, software error, or communication failure during gameplay, azjili reserves the right to void the affected round or wager and return the wagered amount to the Player's account. azjili shall not be liable for any purported winnings arising from a technical error or system malfunction.

All game outcomes on azjili are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by the physical actions of a professional live dealer operating under controlled conditions. azjili does not manipulate game outcomes in favor of or against any individual Player.

The following conduct is strictly prohibited on the azjili platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and reporting to relevant Philippine regulatory or law enforcement authorities:

• Creating or operating multiple accounts to circumvent account restrictions, claim duplicate bonuses, or otherwise exploit the azjili platform.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with or place wagers on the azjili platform without express written permission.
• Engaging in collusion, match fixing, chip dumping, or any other form of coordinated cheating with other Players.
• Depositing funds obtained through illegal means, including proceeds of criminal activity or funds subject to money laundering.
• Exploiting software vulnerabilities, glitches, or errors in the azjili platform for financial gain.
• Attempting to reverse-engineer, decompile, or disassemble any part of the azjili platform or its underlying software.
• Harassing, threatening, or abusing azjili staff or other Players through any communication channel.
• Providing false identity information or impersonating another individual during the registration or KYC verification process.

azjili reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, with or without prior notice, for reasons including but not limited to: breach of these Terms & Conditions, suspected fraudulent activity, failure to complete identity verification, or compliance with a legal or regulatory requirement.

Players may request voluntary account closure at any time by contacting azjili support. Upon account closure, any remaining real-money balance (net of any bonus funds that have not met wagering requirements) will be returned to the Player via their registered payment method, subject to completion of any outstanding identity verification requirements.

In cases where an account is closed due to a confirmed breach of these Terms & Conditions, azjili reserves the right to withhold some or all of the account balance and winnings as permitted under applicable law.

azjili is committed to promoting responsible gaming practices among all Players. The platform provides a suite of player-controlled tools designed to assist in managing gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion.

Players experiencing difficulty controlling their gambling activity are strongly encouraged to make use of these tools and to seek assistance from appropriate support resources. azjili's Responsible Gaming page provides detailed guidance on all available tools and external support services.

azjili complies with PAGCOR's responsible gaming framework and takes the welfare of its Players seriously. Players who have self-excluded from the azjili platform must not attempt to circumvent the exclusion by registering new accounts. Any accounts identified as belonging to a self-excluded Player will be immediately closed and their balance returned.

All content on the azjili platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, game content, and the compilation of all such content — is the property of azjili or its content suppliers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the azjili platform solely for personal, non-commercial entertainment purposes. This licence does not permit reproduction, distribution, modification, public display, or any other exploitation of azjili content without express prior written consent from azjili.

The azjili name, logo, and all associated brand marks are trademarks of azjili. Unauthorized use of any azjili trademark is strictly prohibited and may result in legal action.

To the maximum extent permitted by applicable Philippine law, azjili, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the azjili platform, whether based on warranty, contract, tort, or any other legal theory.

azjili's total cumulative liability to any Player for any claim arising from or related to use of the platform shall not exceed the total real-money deposits made by that Player in the thirty (30) days immediately preceding the event giving rise to the claim.

azjili does not warrant that the platform will be available uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. Players access and use azjili at their own risk.

azjili collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account on azjili, you consent to the collection and processing of your personal data as described in the Privacy Policy.

azjili implements industry-standard security measures, including SSL encryption, to protect Player data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

azjili will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for marketing purposes without your explicit consent, except as required by applicable law or regulation.

azjili reserves the right to amend, update, supplement, or replace these Terms & Conditions at any time. Amended terms will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms & Conditions periodically to remain informed of any changes.

Material changes to these Terms & Conditions that significantly affect Player rights or obligations may be communicated via email to the registered email address on your azjili account, where reasonably practicable. However, failure to receive such communication does not excuse continued compliance with the updated terms.

Your continued use of the azjili platform following the posting of revised Terms & Conditions constitutes your acceptance of the changes. If you do not agree with any amended terms, you must discontinue use of azjili and may request account closure in accordance with Clause 8 of these Terms & Conditions.

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any disputes arising from or in connection with the use of the azjili platform that cannot be resolved through direct negotiation between the Player and azjili shall be subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from these Terms & Conditions and shall not affect the validity and enforceability of the remaining provisions.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the azjili platform, please contact our support team. azjili's customer support is available 24 hours a day, 7 days a week.

You may reach azjili support by email at: [email protected]

Please include your registered account username and a clear description of your query or concern to allow our support team to assist you as efficiently as possible. azjili aims to acknowledge all support enquiries within 24 hours and to resolve them within a reasonable timeframe depending on the nature and complexity of the matter.